Qualifications and Membership Opportunities for Operations

Our professional qualifications for practitioners who work in Operations have been specifically developed to provide financial services professionals with specialist knowledge and expertise to foster strong careers in all areas of investment operations including asset servicing, collective investments, platform services, regulation, financial crime, derivatives, pensions, settlements, securities services and risk.

Operations Qualifications Pathway

Follow a progressive study route consistent with career paths in the financial services sector. New entrants to the professions generally start with the Investment Operations Certificate (IOC) and as they gain knowledge and experience choose to pursue higher level, specialist areas of study.

For help deciding which qualification is right for you, download the Operations brochure.




The levels shown above are a guide only. Ofqual regulated qualifications are marked +

A PDF version of all Qualifications pathways is also available.

Hear from others

Kenneth MacDonald MCSI, Vice President, Morgan Stanley

IOC | Advanced Certificate in Operational Risk | Diploma in Investment Operations

I undertook the IOC programme to expand my knowledge of the broader financial services professional sector. Subsequently through the Advanced Certificate and Diploma qualifications my aim was to develop a more comprehensive knowledge of investment operations and to apply this knowledge in a practical way while working towards a more senior managerial role. And, to differentiate myself from my peers and to help further my career.

The wide range of topics within the syllabus provides a solid grounding in many of the key aspects of investment operations across different asset classes, trading and dealing, clearing and settlement, risk management and the regulatory landscape.

Marlina Espinheiro, Chartered MCSI

Diploma in Investment Operations

I chose to study a CISI qualification because I wanted to understand more about the financial professional sector and operational risk. I also knew these were professionally recognised qualifications that would differentiate me from my colleagues. Winning the Scottish Award for my qualification got me a lot of recognition within my organisation.

In a project role it is key to think about operational risk in terms of the changes you are making and how this could impact different areas of the firm. The qualification gives you a good understanding of operations and the current changes in the market which is useful for putting things in context.

Membership Opportunities

CISI membership is a compelling marker of professionalism in the financial services sector. Whatever stage of your career you are at, CISI membership highlights to colleagues, clients and the wider professional sphere a commitment to professionalism and the highest standards of knowledge, skills and behaviour. We now have over 40,000 members in 116 countries who take advantage of membership.

Operations Focused Benefits 

  • Designatory letters - When you join the Institute you will be able to use designatory letters gained from achieving your operations qualification and set yourself apart from other practitioners in today's competitive market.
  • Join our Professional Forums for Operations and Financial Technology - Over 1400 practitioners meet regularly in London to network and discuss relevant sector topics.
  • Continuing Professional Development (CPD) events - Enjoy exclusive and free attendance at operations focused seminars and events worldwide.
  • Professional Refresher elearning Modules - Free access to the Institute’s online learning system to test your knowledge on topics, such as Best Execution, Central Clearing, Corporate Actions and Data Protection
  • CISI TV - Free access to our online library of past CPD events including a dedicated Operations & Financial Technology section.
View our full range of member benefits