IntegrityMatters Product Suite

In support of our objective of developing high ethical standards for financial practitioners and promoting such standards in the UK and internationally, we offer a range of products and services which are available to members and non-members to debate, refresh and test integrity.


IntegrityMatters is an online integrity test designed to highlight dilemmas practitioners may face at work. This unique elearning tool developed by the CISI highlights the importance of integrity and enables users to test their ability to make ethical decisions in the workplace. IntegrityMatters consists of a workshop and test designed to make users aware of the need to act with integrity when making decisions in the workplace.

It is agreed that taking a test doesn't determine whether you are ethical. However, the rationale is that by completing a test, practitioners will be encouraged to think about how to act with integrity and be able to recognise situations and determine how best to respond.

Over 45,000 professionals have now taken the IntegrityMatters test and passing it is a requirement for all members wishing to become personally Chartered.

Members are encouraged to retake IntegrityMatters at least once every five years.


  • CPD will be recorded automatically in CISI members’ personal CPD logs
  • Candidates who complete the full test and pass are one step closer to obtaining Chartered membership of the CISI

Log into IntegrityMatters  Prices and Purchase Information  Free example workshop   Frequently Asked Questions

Integrity Matters Interactive Workshop

This interactive workshop explores real-life ethical challenges experienced in the workplace and offers attendees the unique opportunity to vote, using individual voting machines, on how they would respond should they be faced with the challenge.


  • Tailored to suit any firm, business type or location, UK or internationally
  • Anonymous voting encourages participants to vote how they would in real life rather than how they know they should
  • Earn CPD through the CISI scheme. Hours will be automatically recorded in CISI members’ logs where appropriate
Prices and Booking Information

Speak Up

To support a ‘speak up’ culture in financial services, the CISI has developed a new suite of resources. These focus on the importance of professionals having the knowledge and courage to speak up when they witness failings, large or small, which impact the standards set by their organisation.

Interactive Workshop and Professional Refresher Module

The interactive workshop has been developed to get staff across your company thinking about how they can, and would, respond to potential issues. With live voting, and interactive discussions, you and your colleagues will have the opportunity to discuss and debate a series of true to life scenarios, and understand how to speak up with confidence.

The Professional Refresher module gives some insight into what is and isn’t whistleblowing and educates individuals on the best way to speak up in the workplace.

More information 

Professional Refresher: Integrity and Ethics

Professional Refresher is an online learning system, including a self-administered test. It offers learning modules to support the latest regulatory and professional sector changes.

A dedicated Integrity and Ethics module has been developed to enable practitioners to review and refresh their knowledge in this critical discipline. Completing the module counts as CPD.

Current Fellows (FCSI), full Members (MCSI), Associates (ACSI) and Affiliates of the Institute are required to undertake and pass this module.

Prices and Purchase Information  Login here if you are a member

Annual Integrity Debate

Held every year, this prestigious event offers a great opportunity to reflect on the nature of our business, hear professional sector leaders discuss important issues of integrity and to network with over 300 members.

We were delighted to hold our 2017 Integrity Debate on Thursday 19 January 2017. This prestigious event offered the opportunity to hear the views of four high-profile speakers with a variety of views and experiences, as they debated the motion "Challenger Banks vs Established Banks - which group can restore trust in banking?".

Members can watch on CISTV and earn automatic CPD.

Sign up to our next debate here.

Integrity at Work in Financial Services

Integrity at Work in Financial Services is a collection of case studies which explore and explain a variety of ethical dilemmas. The series was developed to encourage professional practitioners to think about principles and apply them in their day-to-day activities. The books have been distributed to over 120,000 financial services firms and professionals and have received great acclaim.

Volumes 1-4 are now out of print and only available in PDF format below. If you would like to purchase Volume 5 please contact us.

Read online

Volume 1 Volume 2 Volume 3 Volume 4 Volume 5

Ethical Dilemmas

Every issue of The Review, the official magazine of the CISI, contains a new ethical dilemma in the ‘Grey Matters’ series. Topics have included everything from policies on hiring family members, to whistleblowing, to accepting corporate hospitality.

As in life, the responses to these scenarios are more grey than black or white. The suggested discussion and way forward, whilst not intending to be prescriptive, represent the combined views of a number of senior professional figures.

We would be pleased to receive feedback or suggestions for future discussion. Please email

Grey Matters Dilemmas are also published in the online version of The Review, allowing members to join the debate and comment on the scenarios with their thoughts and opinions.

Prices and Purchase Information  Members can log in and view The Review

Understanding Business Ethics

Understanding Business Ethics is a half-day training course available to CISI members, run by the respected Institute of Business Ethics (IBE). It introduces delegates to the increasingly important subject of business ethics and provides a framework for thinking about the role and application of integrity in the workplace.

The course is designed to encourage delegates to consider their actions, motivations and conflicts when encountering situations requiring a judgmental decision.


  • Interactive discussions and in-depth insight into this important business area
  • Automatic recording of CPD to members’ personal CPD records


Non-members: £200
CISI members: £160*
*Student and Affiliate discounts are only applicable to one CISI CPD course per year

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