Code of Conduct
Professionals within financial services owe important duties to their clients, the market, the profession and society. Where these duties are set out in law or regulation the professional should comply with the requirements in both letter and spirit.
Members of the Chartered Institute for Securities & Investment (CISI) are also required to meet the standards set out within the CISI’s eight Principles, which impose an obligation on members to act at all times not only in compliance with the rules, but also to support the underlying values of the Institute.
Each Principle specifies the duties owed by members to one or more stakeholders who may be impacted by their actions.
There may be situations where professionals are faced with making a decision where the correct course of action is not immediately obvious. In addition to referring to the Code, consideration of the following simple checklist will help to decide the best course of action; is the course of action you are considering honest, open, transparent, and fair?
Have I been truthful about my action or decision with everyone involved, and told no lies or 'half-truths'?
Is everyone affected by my action or decision aware of the consequences?
Have I been clear and not misleading to any party involved in reaching my decision?
Have I made sure that my action or decision will not result in any party being unknowingly disadvantaged or unduly advantaged?