You don’t create an ethical culture within an organisation by imposing rules – but leading by example
by Peter Taylor-Whiffen
“Do the right thing,” counselled the 19th-century American writer Mark Twain. “It will gratify some people – and astonish the rest.”
Ethical behaviour really shouldn’t be a surprise or a shock to clients, but recent events on Wall Street suggest it might take more than compliance rules to create an ethical culture in financial organisations.
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