What discounts are available?
The rates showing on the 'rates and bookings' page are not discounted unless stated. The rate you pay on checkout is therefore the discounted rate.
Groups: Discounts are available for groups of 3+ from the same company, see the booking page for details.
Can guests and partners attend?
Spouses/guests may share a full paying delegate’s accommodation at the conference for an additional charge. To add a spouse you must select one of the shared occupancy options. You will be invited to add a guest.
Spaces at the evening events may be available nearer the conference. To find out more please email email@example.com or telephone us on +44 20 7645 0777.
What's the dress code?
The dress code is smart casual for the duration of the conference except for the Gala Evening (Tuesday night) when the dress code is black-tie.
As a resident of the Resort Hotel/Manor House Hotel, can I use the leisure facilities?
Is WiFi available?
Free WiFi is available throughout the hotel.
Do I need to pre-book the sessions I want to attend?
We will be asking you to pre-register for sessions. If details of all the sessions aren't available at the time of booking, we'll remind you to revisit your booking record and make your selections as soon as the full programme is available. You'll be able to change your mind up to a few days before the conference so don't worry about changing your mind.
Can I book accommodation directly with the hotel?
Accommodation for the nights of 3 and 4 October can only be booked through the CISI.
Can I extend my stay to include the Sunday night?
Yes you can extend your stay. You have the option to add Sunday night accommodation at the time of booking, just change the check in date and the additional amount will be added to your booking. Please note that this accommodation is non-refundable after 1 July 2016.
Will there be a professional photographer?
Please note that for promotional purposes, there will be a professional photographer present throughout the event, at the conference, the exhibition and at the social events. The CISI reserves the right to use any these photographs and footage in future marketing literature and on CISI TV. Should you have any queries please email firstname.lastname@example.org or telephone +44 20 7645 0777.
Where can I stay nearby?
For details of hotels near the Celtic Manor Resort, click here.
Is parking free?
Parking for conference delegates is free in the outdoor car parks. Parking is also free in the underground car park but you must get your parking ticket validated at reception on departure to avoid having to pay for parking.
Will my CPD hours be recorded?
All sessions have been accredited as structured CPD in line with the CISI CPD guidelines. All CISI members' CPD will be automatically recorded on their CPD record. Certificates will be emailed out to delegates shortly after the conference.
Any further questions?
Please do not hesitate to telephone our team on +44 20 7645 0777 or email us email@example.com