Frequently asked questions

Below are a selection of common questions and queries about Investing in Integrity. Click on each question to show the answer. If your question is not answered below please do not hesitate to contact us.

What is Investing in Integrity (IiI) Who is IiI? Why should we subscribe? Our internal audit/compliance team already monitor this under the FSA’s Treating Customer’s Fairly requirements. How much does it cost? How does it work? Can we do just a part of it? How long does it take? How long does accreditation last? Is it only for financial services? Will it cover our whole group? Can just one business unit take it? What happens if we disagree with the findings of an audit? Is the audit result a straight pass/fail? Doesn’t the British Standards Institute already provide this service? Have the IBE and CISI themselves submitted to this process? If not, why not and if so, what was the outcome? Aren’t you just reacting to the many company scandals and transgressions, particularly in the financial services sector, which have occurred over the last few years, to make a quick buck? Will you be publishing an annual table indicating how the firms subscribing to your process/audit have fared, and, if not, why not? Is the IiI service only for commercial firms or is it available to the UK public sector? And if not the public sector, why not? Who will be impressed if we subscribe?