IntegrityMatters FAQ
Below are the answers to some of the frequently-asked questions about IntegrityMatters. If you have any further questions please contact integrity.matters@cisi.org
What is IntegrityMatters?
IntegrityMatters is an elearning module designed to highlight ethical dilemmas which you might face at work. It consists of a workshop unit and a test. The workshop contains worked examples using the test format and it may be accessed separately from the test.
What format does it take?
There are six separate case studies or dilemmas to work through. In each case study, how the scenario will develop depends on how you answered the previous question. In some cases, depending upon your response, the answer will end after a few questions, while in others it may take much longer. Each case study enables you to score between 0 and 4 marks.
How much does it cost?
IntegrityMatters costs £20 for the workshop and test, for both members and non-members.
What is the pass mark?
Because of the nature of the test, candidates are given a grade, but this represents the marks achieved, not a pass or fail. For award purposes the CISI may require a higher grade than your employer does for their purposes.
Grades and marks are:
- Grade A = 20 - 24 marks (84% +)
- Grade B = 17 - 19 marks (70 - 83%)
- Grade C = 13 - 16 marks (54 - 69%)
- Grade D = 8 - 12 marks (38 - 53%)
- Grade E = 0 - 7 marks (37% or below)
How long does the test take?
The workshop and the test are likely to take between 45 and 60 minutes in total.
Is my result available to my employer?
If your employer paid for your test, the result will be available to them.
Can I take the test as often as I like?
Because of the nature of the test, you are limited to two successful attempts in any period of 6 months.
Where can I sit the test?
You can sit the test anywhere that you have access to the internet.
Is there a sample test?
Yes, the workshop section contains two short introductory vignettes and two fully worked examples, which include commentary on each potential response Additionally, all case studies are based upon the CISI publication Integrity at Work in Financial Services 1, 2 and 3 and the Grey Matters cases from the Securities & Investment Review.
Is it multiple-choice?
IntegrityMatters is not a typical multiple choice test. Although you are required to choose one course of action from a choice of three, the choice that you make determines the question that you are offered next.
Can I take the test overseas?
Yes, you may take the test anywhere that you can obtain internet access.
What feedback is provided?
Your result provides a grade and the total score.
There are 6 case studies, each of which carries a maximum of 4 marks. You do not receive specific feedback on each scenario
Do I have to be a member of CISI to take the test?
No.
When should I enter for IntegrityMatters?
It would be sensible to enter for IntegrityMatters as soon as you know that you have to take a CISI level 3 Certificate exam. Because the exam is delivered via the internet, it is not necessary to book a specific date or time and so you can be completely flexible. However, you must have passed IntegrityMatters before you sit the level 3 certificate exam.
What happens if I have not been successful at IntegrityMatters before I sit my exam?
You will not be permitted to sit the exam until you have obtained a grade A or B result in IntegrityMatters. The CISI record system will track whether or not you have successfully completed IntegrityMatters and will not allow you to access your exam.
What arrangements can be made for candidates with special examination requirements?
Sympathetic consideration is given to reasonable requests but, because the test is not time limited and can be taken anywhere, many candidates will not need specific arrangements to be made.