Feedback feedback

The CISI welcomes all feedback on any aspect of our customer service and products. To enable us to deal with your feedback appropriately and in a timely manner, we have a number of online forms you can complete. All feedback will be acknowledged within 48 hours.

Alternatively you may contact us directly.

From the list below, please select the area for which you wish to leave positive, neutral or negative feedback:


Computer Based Testing (CBT) Examination Content - Feedback on the questions in your CBT exam.

Computer Based Testing (CBT) Exam Venue & Delivery Issues - Feedback about the way your CBT exam was delivered.

Narrative Examination Content - Feedback on the questions in your narrative exam.

Narrative Exam Venue & Delivery Issues - Feedback about the way your narrative exam was delivered.

Computer Based Testing (CBT) user survey - Survey Questionnaire relating to your CBT experience.

Booking Examinations - Feedback about the process of booking your exam.