CPD & Events
Current CISI Events
Event & CISITV terms and conditions
Event & CISITV terms and conditions

Booking for an event constitutes acceptance of the CISI’s booking terms & conditions.

There is no charge for changing the name of the attendee attending the event, as long as they are also a member of the CISI and any new price is reflected in payment. All changes and cancellations must be sent to the CISI in writing to 8 Eastcheap, London EC3M 1AE.


CPD Seminars

Members

CPD events are free for Chartered members, FCSIs, MCSIs,  ACSIs and Affiliates.

Students are entitled to attend four events free per year.

If you have booked and are unable to attend please provide 24 hours’ notice, so that the place can be made available to another member on the waiting list.

There is no charge for cancellations made up to 24 hours prior to the event.

Unfortunately, some members book for seminars but don’t attend, thus denying others the opportunity to fulfil their CPD requirements. Because of this, we have taken the difficult decision to charge members who book for a seminar but fail to attend it a fee of £50.

Please note, that, as long as you attend the CPD seminar(s) that you have booked, no fee(s) will be deducted from your card.

Up to 24 hours before the event you may transfer to another event, subject to available places.

You may send a substitute to an event in your place. If the event is only available to members, or members of a certain level the substitute must also be a member/hold that level of membership.

Non-Members

For non-members, cancellations received up until two days prior to the event will not incur any charge.

Any cancellations received within 48 hours of the event will incur a 50% charge. 

No refund will be given for cancellations received on the day of the event.

Up to 48 hours prior to the event non-members may transfer to another event free of charge, subject to available places. Any price differential will be refunded or charged as relevant. Any transfers received within 48 hours of the event will incur a 50% charge.

Non-members may send a substitute to an event in their place.


Conferences & Professional Development Courses

50% of the event fee will be refunded for cancellations received up to 10 days prior to the event.

No refund will be given within 10 days of the event. Event material, where it is available, will automatically be sent to the registered delegate.

Attendees may transfer to another conference or course free of charge up to 2 days before an event, subject to available places. After that the cancellation fee above will apply. Any price differential will be refunded or charged as relevant.

Attendees may send a substitute to an event in their place. Where there is a charge for an event if the substitute is subject to a different price, the differential will be refunded or charged as relevant.


Social and Networking Events

A full refund will be given is a cancellation is received more than two months in advance of the event.

50% of the event fee will be refunded for cancellations received up to 10 days prior to the event.

No refund will be given within 10 working days of the event. Event material, where it is available, will automatically be sent to the registered delegate.

Attendees may transfer to another event, subject to available places and the cancellation charges outlined above. Any price differential will be refunded or charged as relevant.

Attendees may send a substitute to an event in their place. If the event is only available to members, or members of a certain level the substitute must also be a member/hold that level of membership. Where there is a charge for an event if the substitute is subject to a different price, the differential will be refunded or charged as relevant.


Professional Forums

Professional Forums are free for Chartered members, FCSIs, MCSIs, ACSIs and Affiliates. Students are entitled to attend one meeting of each of the seven forums per year.

If you have booked and are unable to attend we ask that you email pifs@cisi.org at least 24 hours before the event, so that the place can be made available to another member on the waiting list. Transfers and substitutions are not usually available please email as above to discuss.

Filming at our events

The CISI records a number of our events for promotional and e-CPD opportunities. Whilst attendees and audiences are not normally the focus of these recordings, we reserve the right to capture audio visual from all of our events. Your attendance at our events is taken as acceptance of this right.

Should you wish to discuss your participation in an event's recording, please speak directly with the on-site event team, who will manage your queries and requests to the best possible outcome.


External CISITV Providers

As part of our commitment to provide as broad content as possible CISI wishes to recommend alternative sources of online CPD to our members via CISITV. The CISITV External Providers Policy outlines our verification and approval process for this content.

Please note: The content on CISITV is not recorded for the purpose of replacing professional advice and no responsibility is taken if used in this capacity.